Nov 30, 2012 | Blog, PBX Technology, Phone Systems, Vertical User Tips, Vertical WaveIP, Voice Communications
Always On Today’s business telephone systems enable nearly constant communication. Calls, emails, faxes and instant messages can reach you wherever you are; in the home office, at a branch office, or on the road. Along with this awesome power comes the...
Sep 11, 2012 | Blog, PBX Technology, Toll Fraud, Voice Communications, VoIP
In Part I, we learned how phone hackers target voice mail systems to steal and resell long distance minutes to countries with costly per-minute charges. But there are other targets for the hacker in today’s business communication infrastructure. Right on Target...
Aug 17, 2012 | Blog, Data Communications, PBX Technology, Phone Systems, Voice Communications
Managing a VoIP phone system requires a different set of tools and skills than you needed for TDM systems. Likewise, having voice running over your data network requires new tools to have visibility into what havoc these new protocols may be wreaking on your LAN or...
Aug 14, 2012 | Blog, PBX Technology, Phone Systems, Voice Communications
Calling Party Number Outbound calls placed from your phone system are typically identified in one of two ways; by your main number or by the individual DID (Direct Inward Dial) number of the calling extension. We call this outbound Caller ID “CPN” for...
Aug 10, 2012 | PBX Technology, Phone Systems, Uncategorized, Vertical Software Releases / Hotfixes, Vertical WaveIP, Voice Communications
In this post, I talked about the beta test for Vertical Wave ViewPoint for Android. In this post, I talked about my first impressions running the app on my mobile phone (Motorola Droid2 Global). Take Two Tablets and Call Me in the Morning Since then, I have installed...
Aug 7, 2012 | Blog, PBX Technology, Phone Systems, Vertical Software Releases / Hotfixes, Vertical WaveIP, Voice Communications
As I discussed in this post, I am participating in the beta test for the Vertical Wave ViewPoint Android client. The first device I am testing on is my mobile phone, the Droid 2 Global. I downloaded and installed the client. The permissions required are extensive as...
Aug 6, 2012 | Blog, PBX News, PBX Technology, Phone Systems, Uncategorized, Vertical Software Releases / Hotfixes, Vertical WaveIP, Voice Communications
What’s Your ViewPoint? ViewPoint is Vertical Communications’ Unified Communications desktop client for the Vertical Wave phone system. ViewPoint provides secure instant messaging, presence management, visual voicemail and call management. Vertical recently...
Aug 2, 2012 | Blog, PBX Technology, Phone Systems, Telecom Industry, Voice Communications, VoIP
What is Cloud Telephony? You have undoubtedly heard of Cloud Computing. Cloud Computing is defined as “Internet-based sharing of technological resources, software and digital information”. This emerging field functions on a pay-per-use model, helping to...
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